Returns & Exchanges Policy
An important clarification about our platform and what this policy means for you
This returns policy does not apply to Therapeutic Kinesis. We are an informational platform with no commercial transactions, products for sale, or paid services.
Important Notice
Therapeutic Kinesis is an informational and editorial platform dedicated to sharing knowledge about body restoration and movement-based activities. We do not operate as a commercial online store.
This means:
- We do not sell physical products
- We do not offer paid services or consultations
- We do not process payments or transactions
- We do not issue invoices or receipts
- All our content is permanently free and accessible to everyone
Therefore, there is nothing to return or exchange. Standard consumer returns policies apply only when money changes hands. Since no purchases occur on this site, traditional return and exchange rules do not apply.
Why We Have No Returns Policy
Consumer protection laws regarding returns and exchanges were designed to protect buyers in commercial transactions. These rules typically require retailers to:
- Accept product returns within a specified period (typically 14–30 days)
- Offer replacements for defective items
- Process refunds for purchases
- Cover return shipping costs in many jurisdictions
None of these apply here because there are no purchases. Since Therapeutic Kinesis does not accept payment, there is no buyer-seller relationship, no product liability, and no refund mechanism to speak of.
All content is provided free of charge, 24 hours a day, 7 days a week. You are welcome to access it, share it, and benefit from it at no cost and with no financial obligation.
How This Differs From Regular Online Stores
Traditional Online Store
- Accepts payment for products or services
- Issues invoices and receipts to customers
- Must comply with consumer return laws (14–30 days)
- Processes refunds and exchanges upon request
- Bears responsibility for product quality and fitness
Therapeutic Kinesis
- Does not accept payment — all content is free
- No invoices or receipts are generated
- Not subject to consumer return regulations
- No refunds or exchanges needed — zero cost
- Editorial responsibility for content accuracy and usefulness
What If You Have Problems With Our Content?
Although we do not have a traditional returns process, your feedback matters to us. If you encounter issues with our content, have questions about accuracy, or want to suggest improvements, here are your options:
Stop Using the Content
If an article or section does not serve you, you are under no obligation to use it. Simply close the page or explore alternative sources. There is no commitment, no subscription, and no consequence.
Contact Our Editorial Team
Have a question, correction, or suggestion? Reach out to our team through the Contact page. Include the article title, your concern, and any details that will help us understand your feedback.
Report Inaccuracies for Editorial Review
If you believe an article contains factual errors, outdated information, or misleading statements, our editorial team will review your report. We aim to respond to substantive feedback within a reasonable timeframe and make corrections where warranted.
No Refunds Required
Since there were no payments in the first place, refunds are not applicable. Your access to all our articles, guides, and resources remains free, whether or not you find specific content useful.
We believe in transparency and continuous improvement of our editorial content. If you think we can do better, we want to hear from you.
Frequently Asked Clarifications
Can I get a refund for reading an article?
No — there was no charge in the first place. All content on Therapeutic Kinesis is free to access, share, and use. Since no money changed hands, there is nothing to refund.
Do I need to return or exchange anything?
No. Therapeutic Kinesis publishes digital articles and guides — there are no physical products to return or exchange. Articles are permanently available online and can be accessed whenever you wish.
What if I disagree with an article's content?
You are free to disagree. Our content is provided for informational purposes and may not apply to every individual. If you believe an article contains errors or lacks important context, send feedback to our editorial team via the Contact page.
Is there a warranty on the information?
No purchase means no warranty. Our content is published in good faith and is intended to be informative and helpful. However, it is provided "as is" without express or implied warranties. For specific health or fitness concerns, consult a qualified professional. See our Disclaimer for full details.
Can I cancel a subscription?
Therapeutic Kinesis does not offer subscriptions. All articles and resources are permanently free. There is no membership fee, no premium tier, and no login wall. Simply visit our site whenever you like.
Who do I contact if I have concerns about this policy?
Questions about our editorial approach or content policies? Reach out to our team at:
Email: [email protected]
Address: Market Street 95, Liverpool, United Kingdom
Need Help or Have Questions?
Our editorial team is happy to help clarify any policies, answer content questions, or hear your feedback.